PRIVACY POLICY

Last Updated: 02/09/2026

Lucie Castagne (“we”, “us”, or “our”) operates the website ballfit.co (the “Service”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, as well as the choices you have regarding your data.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined herein, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, available on ballfit.co.


DEFINITIONS

SERVICE

The Service refers to the website ballfit.co, operated by Lucie Castagne.

PERSONAL DATA

Personal Data means data about a living individual who can be identified from those data.

USAGE DATA

Usage Data is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

COOKIES

Cookies are small files stored on your device (computer or mobile device).

DATA CONTROLLER

Data Controller means the individual or legal entity who determines the purposes and means of processing Personal Data.
For the purposes of this Privacy Policy, Lucie Castagne is the Data Controller.

SERVICE PROVIDERS

Service Providers are third parties who process data on our behalf.

USER

The User is any individual using the Service.


INFORMATION COLLECTION AND USE

We collect several different types of information for various purposes to provide and improve our Service.


TYPES OF DATA COLLECTED

PERSONAL DATA

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

Email address

First name and last name

Phone number

Address, city, state, ZIP code

Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out at any time by following the unsubscribe link or contacting us.


USAGE DATA

We may also collect information about how the Service is accessed and used. This may include:

IP address

Browser type and version

Pages visited

Date and time of visit

Time spent on pages

Device identifiers

Diagnostic data


TRACKING COOKIES DATA

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

Types of cookies we use:

Session Cookies

Preference Cookies

Security Cookies

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. Some parts of the Service may not function properly without cookies.


USE OF DATA

Lucie Castagne uses the collected data for the following purposes:

To provide and maintain the Service

To notify you about changes to the Service

To allow interactive features when you choose to do so

To provide customer support

To gather analytics to improve the Service

To monitor Service usage

To detect, prevent, and address technical issues

To provide news, offers, and information related to products or services similar to those you have already purchased or inquired about


LEGAL BASIS FOR PROCESSING (GDPR – EEA USERS)

If you are located in the European Economic Area (EEA), we process your Personal Data under the following legal bases:

Performance of a contract

Your consent

Legitimate interests

Compliance with legal obligations

Payment processing


RETENTION OF DATA

We retain Personal Data only for as long as necessary for the purposes set out in this Privacy Policy and to comply with legal obligations.

Usage Data is generally retained for a shorter period, except when used to strengthen security or improve functionality, or when legally required.


TRANSFER OF DATA

Your information may be transferred to — and maintained on — computers located in the United States.

By using the Service and submitting your information, you consent to this transfer. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.


DISCLOSURE OF DATA

LEGAL REQUIREMENTS

We may disclose your Personal Data in good faith when necessary to:

Comply with legal obligations

Protect and defend our rights or property

Prevent or investigate wrongdoing

Protect the personal safety of users or the public

Protect against legal liability


SECURITY OF DATA

The security of your data is important to us, but no method of transmission over the Internet or electronic storage is 100% secure. While we use commercially acceptable safeguards, we cannot guarantee absolute security.


YOUR DATA PROTECTION RIGHTS (GDPR)

If you are a resident of the EEA, you have the following rights:

Right of access

Right to rectification

Right to object

Right to restriction

Right to data portability

Right to withdraw consent

We may ask you to verify your identity before responding to such requests.

You also have the right to lodge a complaint with a data protection authority.


SERVICE PROVIDERS

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist in analyzing Service usage. These third parties are obligated not to disclose or use your data for other purposes.


BEHAVIORAL REMARKETING

We use remarketing services to advertise to you on third-party websites after you visited our Service.


GOOGLE ADS

https://www.google.com/settings/ads

https://tools.google.com/dlpage/gaoptout

https://policies.google.com/privacy


FACEBOOK

https://www.facebook.com/privacy/explanation

https://www.youronlinechoices.eu/


PAYMENTS

We may provide paid products or services. Payment processing is handled by third-party processors compliant with PCI-DSS standards.

We do not store or collect your payment card details.

Payment processors include:

Stripehttps://stripe.com/privacy

PayPalhttps://www.paypal.com/privacy

Whophttps://whop.com/privacy

INTERNAL PAYMENT ALLOCATION

For transparency, the payments received for our services are internally distributed among contributors to the creation and delivery of the Service.

This internal allocation does not affect the price paid by the User, nor does it create any contractual relationship between the User and the contributors.

The allocation is as follows:

Lucie Castagne – 60%

Responsible for overall Service delivery, management, and handling all payments

Email: [email protected]

Tom Guillou – 30%

Role: Co-contributor / support

Address: 11 Rue Docteur Baloux, 06150 Cannes, France

Email: [email protected]

Zoee Hache – 10%

Role: Co-contributor / support

Address: 153 rue de Bayeux, Caen 14000, France

Email: [email protected]

Important: Users pay only Lucie Castagne, who remains fully responsible for the Service and any contractual obligations. None of the co-contributors have responsibility for payments or Service delivery to Users.


LINKS TO OTHER SITES

Our Service may contain links to third-party sites. We have no control over and assume no responsibility for their content or privacy practices.


CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 18. We do not knowingly collect personal information from children. If such data is discovered, it will be deleted promptly.


CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes are effective when posted on this page. We encourage you to review it periodically.


CONTACT US

If you have any questions about this Privacy Policy, contact us:

Lucie Castagne
📧 Email: [email protected]
📞 Phone: +1 (402) 256 9945
📍 Address: 501 NE 5th Terrace #230, Fort Lauderdale, FL 33301, USA


GOVERNING LAW

This Privacy Policy is governed by and construed in accordance with the laws of the United States, specifically the State of Florida, with jurisdiction in Miami, Florida.