Last Updated: 02/09/2026
These Terms and Conditions (“Terms”) govern all sales of products and services made through the website ballfit.co (the “Website”), operated by Lucie Castagne (“Seller”, “we”, “us”, or “our”), to both individual consumers and professionals (“Client”, “you”).
By placing an order on the Website, the Client acknowledges having read, understood, and accepted these Terms without restriction or reservation.
ARTICLE 1 – SCOPE OF APPLICATION
These Terms apply to all products and services offered for sale on ballfit.co, including but not limited to online training programs, digital content, and related services (the “Products”).
The selection and purchase of a Product are the sole responsibility of the Client.
All images, visuals, and illustrations displayed on the Website are for informational purposes only and are non-contractual.
The Seller is bound by an obligation of means, not an obligation of results. Any results obtained from the training programs depend solely on the Client’s personal situation, effort, and application, and cannot engage the Seller’s liability.
Seller Information
Lucie Castagne
📍 Address: 501 NE 5th Terrace #230, Fort Lauderdale, FL 33301, USA
📧 Email: [email protected]
📞 Phone: +1 (402) 256 9945
These Terms prevail over any other conditions, including those applicable through other distribution channels.
The Seller reserves the right to modify these Terms at any time. The version applicable is the one in force on the Website at the date of the Client’s order.
Electronic records stored in the Seller’s systems constitute proof of transactions unless proven otherwise.
The Client confirms having the legal capacity to enter into a contract and acknowledges that access credentials to training programs are strictly personal, non-transferable, and intended for use by one individual only. Any unauthorized sharing or resale may result in legal action and immediate termination of access without refund.
ARTICLE 2 – ORDERS
2.1 Order Process
The Client selects the Product(s) they wish to purchase directly on ballfit.co.
For online training programs:
Programs are presented on the Website
Payment must be made in full or in installments (when available) via secure payment methods
Once payment (or the first installment) is confirmed, access is granted to the training platform
Training programs are accessible 24/7 for an unlimited duration, unless otherwise stated
2.2 Order Cancellation
Once an order has been validated and access to digital content has been granted, the order cannot be canceled.
Due to the digital and immediately accessible nature of the Products, the Client expressly agrees to waive any right of withdrawal once access is provided.
Deposits and installment payments are non-refundable.
ARTICLE 3 – PRICES
Prices displayed on ballfit.co are those in effect at the time of order placement.
All prices are shown in USD and include applicable taxes unless otherwise stated.
Prices are firm during their validity period. The Seller reserves the right to modify prices at any time outside that period.
A receipt or invoice may be issued upon request or provided electronically.
ARTICLE 4 – PAYMENT TERMS
Payment is due immediately upon ordering, either:
In full, or
In multiple installments, if offered for the selected Product
Accepted payment methods include:
Credit or debit card
PayPal
Bank transfer
Cryptocurrency
The Seller reserves the right to suspend or cancel access to Products in the event of non-payment or payment incident.
No additional fees beyond those charged by payment providers will be billed to the Client.
ARTICLE 4.1 – INTERNAL PAYMENT ALLOCATION
For transparency, the payments received for our services are internally distributed among contributors to the creation and delivery of the Service. This internal allocation:
Does not affect the price paid by the Client.
Does not create any contractual relationship between the Client and the contributors.
The allocation is as follows:
Lucie Castagne – 60%
Responsible for overall Service delivery, management, and handling all payments
Email: [email protected]
Tom Guillou – 30%
Role: Co-contributor / support
Address: 11 Rue Docteur Baloux, 06150 Cannes, France
Email: [email protected]
Zoee Hache – 10%
Role: Co-contributor / support
Address: 153 rue de Bayeux, Caen 14000, France
Email: [email protected]
Important: Clients pay only Lucie Castagne, who remains fully responsible for the Service and any contractual obligations. None of the co-contributors have responsibility for payments or Service delivery to Clients.
ARTICLE 5 – DELIVERY
All digital Products are delivered electronically via access to the online platform after payment confirmation.
For pre-sale or pre-launch Products, delivery occurs within the timeframe communicated at the time of purchase.
The Seller undertakes reasonable efforts to deliver access within the indicated timelines.
ARTICLE 6 – TRANSFER OF OWNERSHIP AND RISK
Ownership of digital Products is transferred upon payment validation and delivery of access credentials.
No physical delivery is involved.
ARTICLE 7 – REFUND POLICY
No-Refund Policy
ALL SALES ARE FINAL. NO REFUNDS ARE POSSIBLE once access to training content has been granted.
A refund request may be considered only if all of the following conditions are met:
Request made within 14 days of purchase
No part of the training has been viewed
No files or documents have been downloaded
Request sent to [email protected]
⚠️ Important:
If even 1% of the content has been accessed or downloaded, all payments made and remaining installments become non-refundable and immediately due.
This policy reflects the nature of instantly accessible digital products.
ARTICLE 8 – LIMITATION OF LIABILITY
The Seller makes no guarantee regarding results or performance achieved through the use of the Products.
The Seller shall not be held liable in the event of:
Improper use or negligence by the Client
Failure to comply with local laws applicable to the Client
Force majeure events
In all cases, liability is strictly limited to correction or replacement of defective digital content, if applicable.
ARTICLE 9 – INTELLECTUAL PROPERTY
All content available on ballfit.co (videos, texts, images, files, training materials, branding) is the exclusive property of the Seller and protected under U.S. and international intellectual property laws.
Any reproduction, distribution, resale, or sharing—direct or indirect—is strictly prohibited.
In case of violation, the Seller reserves the right to:
Immediately terminate access
Remove all training materials
Take legal action
Do so without any refund
ARTICLE 10 – PERSONAL DATA
Personal data is processed in accordance with applicable data protection laws and the Privacy Policy available on ballfit.co.
Data collected is necessary for order processing and service delivery.
ARTICLE 11 – GOVERNING LAW
These Terms and Conditions are governed by and construed in accordance with the laws of the United States, specifically the State of Florida.
ARTICLE 12 – DISPUTES
In the event of a dispute, the parties agree to seek an amicable resolution before initiating legal proceedings.
Failing such resolution, courts located in Miami, Florida, shall have exclusive jurisdiction.
ARTICLE 13 – CLIENT ACCEPTANCE
Placing an order on ballfit.co constitutes full and unconditional acceptance of these Terms and an obligation to pay for the Products ordered.
CONTACT
Lucie Castagne
📧 Email: [email protected]
📞 Phone: +1 (402) 256 9945
📍 Address: 501 NE 5th Terrace #230, Fort Lauderdale, FL 33301, USA